FAQs

FAQs

FAQs

To open a new FiinTrade account, please follow the steps below:

  1. Visit Open new account
  2. Fill in personal information

We are committed to keep your information confidential and only use the information to contact you.

  1. Activate your account via Email

After registering, you will receive an activation email at the email address you entered during registration. Select the link in the email to activate your account. 

  1. Log in to your account

You can use your registered email and password to log in to FiinTrade, where you can manage your account and download  data.

FiinTrade cannot teach you how to trade nor make any trading decisions for you. We do have a dedicated team of trading specialists that can help you design your trading strategy based on a number of factors, but ultimately, all final decisions are made by the client.

You can open a trading account with your company name via regular subscription process on FiinTrade website. Please fill in personal details of the person who is the company’s authorized representative and then email to support@fiintrade.vn with the attached company's official documents such as business license, organization charter, etc. ... You should also include the company name, location and company identity as well.

Once we receive all the necessary documents, our Customer Support Team will assist you in finishing the subscription.

FiinTrade takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted and your personal details are stored on secure servers and cannot be accessed by anyone, with the exception of a very small number of authorized members of staff.

FiinTrade is compatible with most digital devices including computers, tablets and phones (including IOS and Android operating systems). So that, FiinTrade is compatible with Mac.

  1. Visit Pricing page
  2. Select suitable Subscription Period

Please select the package equivalent to Subscription Period: 3 months, 6 months or 12 months.

  1. Enter the coupon code (if any)
  2. Select "Subscribe"
  3. Connect to Napas payment gateway

You will be connected to Napas payment gateway. Please fill in the information and select "Purchase" to complete the payment process.

Get in Touch With Us

Get in Touch With Us

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  • Hanoi

    Peakview Tower
    36 Hoang Cau Street
    Dong Da District

  • Ho Chi Minh City

    Profomilk Building
    51-53 Vo Van Tan Street
    District 3

  • Phone

    +84 868 911 000

  • Email

    support@fiintrade.vn